Shipping & returns at audrey jones apparel
At Audrey Jones Apparel, we understand that getting your affordable fashion quickly and easily is important. We're committed to providing you with clear and straightforward information regarding how you'll receive your items and our policy for returns. Our goal is to ensure easy ordering and timely management, reflecting the dedication we have to our customers and our brand's mission.
Your questions, answered
Here you'll find answers to common questions about our shipping methods, delivery times, and our specific return policy. We've compiled this information to make your shopping experience as smooth and transparent as possible with Audrey Jones Apparel.
How quickly can i expect my order, and what are my delivery options?
You have two convenient options for receiving your Audrey Jones Apparel order. You can pick up directly from our physical store located at 812 Granby Street, Norfolk, Virginia. Alternatively, we offer shipping with an estimated delivery time of 5-7 business days.
What is your return or exchange policy if i'm not satisfied with my purchase?
For any concerns or issues regarding your purchase, please contact us by emailing audreyjonesapparel@gmail.com within 48 hours of your purchase. We are dedicated to addressing your needs.
Are there any shipping or return costs, and what items are non-returnable?
At Audrey Jones Apparel, please note that we have a strict no returns policy. All sales are final. This allows us to keep our fashion offerings affordable and accessible for all women.
Why does audrey jones apparel have a no return policy?
Our no return policy helps us to maintain competitive pricing on our affordable fashion for women. It ensures that we can continue to offer stylish clothing, shoes, purses, and accessories without the overhead costs associated with processing returns. We encourage customers to review product details carefully before making a purchase.
Can i track my order once it's shipped?
Yes, once your order from Audrey Jones Apparel has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery until it reaches you.
What should i do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact audreyjonesapparel@gmail.com immediately, within 48 hours of delivery. Include your order number and photos of the issue so we can assist you promptly.
Is in-store pickup available for all orders?
Yes, in-store pickup is available for all online orders. During checkout, simply select the pickup option and we'll notify you when your order is ready at our Norfolk, Virginia location.
Do you offer international shipping?
Currently, Audrey Jones Apparel ships within the United States only. We are focused on providing the best service to our local customers and hope to expand our shipping options in the future.
Ready to shop?
Explore our latest collections of affordable fashion for women, including casual wear, dressing up options, shoes, purses, and accessories. We're dedicated to helping you find pieces that make you feel confident and stylish. Join the Audrey Jones Apparel story today.